Terms & Conditions
About Us Amandas Organic Store are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us.
Our Contact details:
Amanda’s Organic Store
20 Chirton Dene Way
Royal Quays
North Shields
NE29 6XL
Please ensure compatibility with your machine before purchase or contact us before placing your order
Terms & Conditions:
1. General
All orders are accepted and goods supplied subject to the following express terms and conditions (the Supplier's standard conditions of sale) and save to the extent that the exclusion or restriction of liability may be prohibited by statute, all other conditions, warranties and representations or implied or statutory or otherwise, except as to title, are hereby excluded. Any order placed by a customer shall constitute an offer to contract upon these express terms and conditions, and no addition thereto or variation therefrom whether contained in the Customer's order or otherwise shall apply unless expressly agreed in writing by the Supplier's authorised representative.
2. Definitions
"The Supplier" means Amandas Organic Store. "The Customer" means the person to whom the Supplier may agree to sell goods in accordance with the Supplier's standard conditions of sale. "The Goods" means the articles or things or any of them or any part or parts of them to be provided by the Supplier in accordance with the Supplier's standard conditions of sale.
3. Orders
All orders are subject to availability of the goods and to written acceptance by the Supplier's authorised representative. Any prior confirmation by the Supplier by telex or telephone shall be deemed to be provisional only.
4. Prices
(a) Catalogues, price lists and other advertising literature and material as used by the Supplier are intended only as an indication to price and range of goods offered and no prices, descriptions or other particulars contained therein shall be binding on the Supplier.
(b) All quoted or listed prices are based on the cost to the Supplier of supplying the Customer and if before delivery of goods there occurs any increase in any way of such costs in respect of Goods which have not yet been delivered the price payable shall be subject to amendment without notice at the Supplier's discretion.
5. Manufacturer's Specification
The Supplier will not be liable in respect of any loss caused by or resulting from any variation for whatever reason in the Manufacturer's specifications or technical data and will not be responsible for any loss or damage resulting from curtailment or cessation of supply following such variation. The Supplier will endeavour to advise the Customer of any such impending variation as soon as it receives notice thereof from the Manufacturer.
6. Carriage and Delivery
Standard prices quoted, and unless stated otherwise, do not include delivery charges to the Customer, and the Supplier reserves the right to levy a charge for delivery to any destination advised by the Customer.
7. Passing of Risk and Property
(a) Risk in the Goods shall pass from the Supplier to the Customer upon delivery of such goods to the Customer.
(b) Notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the Customer until the Supplier has received in cash or cleared funds payment in full for all goods delivered to the Customer under this and all other contracts between the Supplier and the Customer for which payment of the full price of the goods thereunder has not been paid. Payment of the full price of the goods shall include the amount of any interest or any other sum payable under the terms of this and all other contracts between the Supplier and the Customer under which the goods were delivered.
(c) If payment in full is not made in accordance with the Supplier's standard conditions of sale the Supplier may require the Customer to return the Goods forthwith and if the requirement is not immediately complied with the Supplier shall be entitled at any time and without notice to retake possession of the whole or any part of the Goods (and for that purpose to enter the premises occupied by the Customer and sever the Goods from anything they are attached to without being responsible for any damages thereby caused) without prejudice to any other remedy that may be available to the Supplier.
8. Defects and Use
Save as herein expressly provided, and save to the extent that the exclusion or restriction of liability may be prohibited by statute, the Supplier shall not be liable for any loss of whatsoever nature or to whomsoever or whatsoever caused arising out of the use of the Goods. The Customer shall indemnify the Supplier against all claims made against the Supplier by any third party in respect thereof.
(a) Where the Goods are rejected by the Customer as not being in accordance with the Customer's order the Supplier will only accept the return of such Goods provided that it receives written notice thereof, giving detailed reasons for rejection, within 7 days of receipt of the Goods by the Customer. If such notice is not received by the Supplier within the said period of 7 days the Goods shall be deemed to have been accepted by the Customer.
(b) In the case of defects or faulty workmanship in the Goods or any part thereof the Customer shall not be entitled to receive any compensation, credit or refund in excess of that received by the Supplier under any guarantee or warranty given to it by the Manufacturer or the supplier thereof.
9. Returns
If the Customer wishes to return any product for any reason, a returned material authorisation (RMA) number must be obtained from the Supplier otherwise any such returned product will not be accepted.
10. Payment
(a) Payment as herein expressly provided. Unless otherwise specifically negotiated and agreed, all accounts are payable on delivery.
11. Dispatch
Any times quoted for dispatch are to be treated as estimates only and without prejudice, although every endeavour will be made by the Supplier to adhere to them. Quotations or offers of Goods ex stock are subject to the Goods being unsold at the time of receipt of the Customer's written order. All dispatch dates are calculated from the date of acceptance of the Customer's written order.
12. Force Majeure
The Supplier shall not be liable for cancellation by it of any order or any unfulfilled part thereof or for effecting partial delivery or performance if performance by the company is prevented or delayed either directly or indirectly by any cause whatsoever beyond the reasonable control of the Supplier whether such cause existed or was foreseeable at the date of acceptance of the Customer's order by the Supplier or not and without prejudice to the generality of the foregoing any cause shall be deemed to prevent, hinder or delay the Supplier if the Supplier is thereby prevented, hindered or delayed from fulfilling other commitments whether to the Customer or to third parties.
13. Severability
If and to the extent that any provision or any part of the provision of the Supplier's standard conditions of sale is illegal, void or unenforceable for any reason, then such provision or part thereof (as the case may be) shall be deemed to be severable from the remaining provisions or parts of the relevant provision (as the case may be) all of which remaining provisions shall remain in full force and effect.
Shipping And Handling All items will be sent via Royal Mail using a 'signed for dervice', delivery may take up to 5 working days (excluding weekends and bank holidays)
Delivery costs: £ 4.95
We cannot guarantee delivery times but aim to ship goods within 5 working days depending on stock levels and Royal Mail, if your order takes any longer you will be advised by email.
If you have not received your order within 7 days and have not been advised by email, please check with your local sorting office to see if they are holding your parcel, or check with your neighbors to see if they have signed for a parcel for you.
Delivery Schedule We aim to deliver your order right away. We will normally send your order to you within 5 business days, however please see backorders section for more information.
Back Orders If your item is not in stock, we will back order for you, and we will send you an email to let you know how long this will take, you may choose to cancel your order if the delivery time is too long
Tax Charges For orders made from the UK 17.5% VAT is included. We only ship within the UK
Credit Card Security When the order is placed at our website, you will be linked to secure hosting, and internet payment gateway. ( PayPal )
Credit card numbers are processed by an online card processing gateway we do not hold ANY secure ( i.e bank details, credit card numbers ) information on our computers.
Please make sure you add our email address to your email address book to avoid our emails going straight into your junk email.
Privacy Policy Amandas Organic Store do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy We will happily replace an item if it is found to be faulty. Please email us with the item, the invoice number, your name and the problem you have with your faulty item and we will issue return details.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm